We are looking for an amazing Patient Coordinator to join our Sacramento to Stockton practices as a floater!

At Kids Care Dental & Orthodontics we dont just care for smiles, we create them.

We believe when kids grow up enjoying the dentist, healthy teeth and gums will follow. So weve set up a different kind of dental practice that delivers fun, not fear.

Our caring, high-energy team values the opportunity to work hard and help each child realize a lifetime of happy smiles.

As the key driver of our missionto give every kid a healthy smileour staff exhibits a genuine love of children and teeth. A good fit for our culture means you are also honest, playful, lighthearted, approachable, hardworking, and compassionate.

Kids Care Dental & Orthodontics is a northern California based practice that offers comprehensive services including preventive dental care, orthodontics and oral surgery for every gap-toothed, mischievous, silly, giggly smile. Our company sees only private-pay and PPO insured patients in beautiful private offices. Our staff enjoys competitive compensation and group benefits including group health, dental, vision, life/AD&D and a 401(k) savings plan.

Traveling is a requirement of this position.

The Essential Job Elements

  • Answer phones in a polite and timely manner

  • Greet patients in a friendly, hospitable manner

  • Check-in and check-out

  • Schedule appointments in accordance with office protocols

  • Confirm all appointments consistent with company protocols

  • Verify insurance eligibility

  • Resolve all billing concerns to patient satisfaction

  • Collect copays and set up financial arrangements

  • Post charges and payments

  • Set up account and new charts

  • Assist patients with completing paperwork

  • Maintain strict compliance with all pertinent laws and regulations (HIPAA, OSHA, ADA, Dental Board, etc)

  • Coordinate front and back office patient flow

  • Non-clinical area cleanliness

  • Other duties as assigned

Desired Profile/Background

  • Previous dental front office experience highly preferred

  • Loves working with children

  • Excellent customer service skills

  • Excellent communication and computer skills

  • Upbeat personality is a MUST

  • Ability to multi-task and work in a fast-paced environment

  • Strong attention to detail

  • Clean, neat professional appearance

  • Knowledge of Dentrix a plus

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